Do we need to sacrifice customer experience at the altar of increased security? Not so.
The customer is king, we have been told. Yet there are enough and more processes that defy that statement. Some of the more mundane yet essential forms that remain the bane of our existence send our customers up some very hard walls.
We believe we have some exciting solutions in the Digital KYC enablement space. These could not only secure your customers’ identification, but also accelerate data capture and upload into applications. This is especially true for banks and other institutions that have had to harden their KYC stance to comply with AML and other regulatory requirements.
KYC should be built on the pillars of speed and accuracy of data capture. Digital KYC can help banks and financial institutions combat fraud and help build an enhanced customer experience.